Warranty, Returns and Refunds
5 YEAR WARRANTY
We offer a five year warranty on RETROMIXER and its subcomponents. Please contact us if you encounter any problems and we will happily offer a solution.
RETURN AND REFUND POLICY
After receiving your order, you have 30 days to send it back to us to receive a full refund (incl. shipping cost). Please follow the steps below.
1. FILL OUT THE FORM
Please fill out our Return and Refund Form so that we can process your request and send you a pre-paid return label.
2. SEND IT BACK TO US
Print out the label and stick it on the parcel. Secure the parcel for shipping e.g. with packing tape.
3. GET YOUR REFUND
Once your order has been returned and inspected, your refund will be processed. Funds will be returned within 7 days via your original method of payment.